“A doctor, like anyone else who has to deal with human beings … cannot be just a scientist; he is either, like the surgeon, a craftsman, or, like the physician and the psychologist, an artist. This means that in order to be a good doctor a man must also have a good character, that is to say, whatever weaknesses and foibles he may have, he must love his fellow human beings in the concrete sense and desire their good before his own.”
— W. H. Auden
“With the evolution from a paternalistic to an autonomous (self-rule) perspective of health care delivery, many patients no longer unconditionally accept a doctor’s expert authority to dictate therapy without considering options. The doctor’s communication style must therefore convey an appreciation of the patient’s concerns and complaints, as well as verbal skills that involve the patient in the decision-making process—all in an empathetic, personalized manner.”
– Peter Greco (The Salient Skill. Am J Orthod Dentofacial Orthop 2015;147:301)
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